Technical Support
We design and manufacture computerized 3 Axis and 4 Axis router tables, 3 Axis Laser cutting machines, and plasma tables. Our control systems are compatible with most market CAD/CAM software and we offer fully customizable G-code / M-code support. Our focus is market quality machines at incredibly competitive prices.
Remote support request for Your FGP machine
FGP CNC routers are extremely easy to operate and maintain thanks to readily available market-ready parts used to build machines. We feature open source controller software and do not use proprietary products.
Should you face a problem, simply log into our remote assistance program, then send us your login ID and password through our secure form below. We will access your machine and troubleshoot the problem.
Service and maintenance for other brands
We service old CNC routers regardless of brand. Machine not functioning? We can help! We will service your machine, get it back into running condition and cover our work under warranty.
Our technicians can run a full diagnostic; we offer repair and parts replacement service. In some cases, machines may require full maintenance:
- Complete controller upgrade
- Scheduled maintenance call
- Setup and training of all CNC router and plasma machines
- Retrofit of machine parts
- Upgrade to AC servo system
- Upgrade to ATC (Auto tool change) spindle
- Convert 3phase to a single phase
- Support and training on machine operation
- Training on 2D and 3D CAD/CAM
Trade for a new CNC
Sometimes old machines are just not worth the time and it would be cheaper to upgrade to a new machine. We will buy or trade old routers and get you running in full operation mode in no time with one of our brand new RIG or Cooper models!
Request a Quote
Please fill out the form below for buying, selling, trading or technical support inquiries. We reply back within 24 hours to assist you with your quote.
